Venue Information

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Many stewards and police will be on duty to assist you during concert days.  In the event of an emergency please listen to safety announcements and follow any instructions given.

• Please respect our local community, our city and the venue and staff
• Please remember our staff are here to help and assist you where necessary
• Please respect other concert-goers
• Please do not participate in any anti-social behaviour or you will be removed from the venue and possibly arrested
• The stadium is no smoking and smoking is illegal within the venue
• Please abide by ground regulations and terms and conditions as stated on our ticket
• Please dress appropriately to the weather conditions
• Please keep your ticket and stadium plan that was sent with your tickets as this is an excellent guide of the stadium site and the city
• Do not park in residential areas.
• A strict alcohol exclusion zone will operate in the areas close to the stadium.
• Please drink responsibly in the city centre and Stadium areas.
• Please have your ticket ready for inspection on arrival to the stadium, we have recently installed advanced access scanning equipment at the stadium which will be in operation – this will prevent forged tickets from being used to gain entry
• Ticket touts may be operating around the Stadium and city centre areas. These tickets are likely to be forgeries, please do not buy from touts.
• Do not buy merchandise from unofficial street vendors. Official merchandise is only available from within the Stadium.
• Please help us to keep Sunderland tidy – use the litter bins provided.
• Please report to the nearest steward for assistance with lost children.
• Please report to the nearest steward/first aid point if you are feeling unwell or require medical assistance – we have teams of trained medical personnel on site with access to a full range of first aid facilities